Bernstein Support Centre Support Center

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Billing FAQ

Do you offer a discount for annual subscriptions?

Sure! During the checkout process you may select the yearly option and get an additional 10% discount.


Is VAT included?

No. Depending on your status (business, individual, ...) and location VAT rates may apply.


How do I cancel my subscription?

Stop your service at any time from the Settings section of your account.


What happens after I cancel my subscription to Bernstein?

Bernstein will keep your account alive for 30 days and during that time you will be able to download the whole collection of certificates and related files.


If I cancel my subscription, can I get a refund for my unused certificates?

No. We do not provide refunds for unused certificates.


I just upgraded to a new plan, when will I be billed?

Billing starts on the date that you begin the new plan and recurs on the same day each month.


What if I run out of certificates before the end of the month?

Just upgrade to a larger plan and keep generating new certificates!


What are the payment options?

We accept all major credit cards. Bitcoin and bank transfer payments only available for yearly subscriptions. Please contact sales@bernstein.io.


Are there any discounts for academic and nonprofit institutions?

Special pricing is available to qualified institutions, please contact sales@bernstein.io.

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